We are working with a leading mortgage brokerage firm, who is seeking an experienced Mortgage Administrator to join the business on a permanent basis. You will be working from the London office 3 days a week and 2 days from home.

Duties include:

• Processing mortgage applications from initial enquiry to completion, including preparing, submitting, and tracking applications with various banks and lenders, and providing illustrations and quotes
• Communicating effectively with bank representatives, underwriters, and mortgage advisors to facilitate the smooth progression of applications.
• Answer phone calls and emails from customers
• Handling queries and providing updates
• Researching and sourcing mortgage products for Advisors
• Chasing outstanding information and documentation from customers
• Reviewing and organising all required documentation from clients, ensuring accuracy and compliance with lender requirements
• Using various systems to upload, submit and progress applications
• Supporting the office with a variety of administrative and customer service tasks
• Maintaining accurate and up-to-date records of all client interactions and application statuses on the company CRM system.
• Ensuring all activities comply with industry regulations and company policies

Experience needed:

• Recent experience working within the mortgage industry or similar
• Detailed attention to detail and a commitment to accuracy
• Strong organisational skills and the ability to prioritise tasks effectively
• Strong administrative skills, with strong systems experience
• Excellent communication skills, both written and verbal

Salary and Benefits:

• £30,000 – £35,000 DOE
• 20 Days Holiday + Bank Holidays
• Performance-based bonus structure
• Statutory Pension Scheme
• Monday to Friday 9 am to 6 pm – 40 hours per week
• Excellent working environment and team
• Opportunities for professional growth and career advancement.

For further details on this new and exciting opportunity, please apply today

At Spencer & Trent, we value diversity and are committed to promoting equality. We want to assure you that the language used in this advert is not intended to exclude or discriminate against anyone, in line with the Equality Act 2010. We warmly welcome applications from all parts of society and are happy to discuss any adjustments or additional support you might need throughout the application process.

Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact applicants successful in being shortlisted. If you do not hear within 7 days, you have unfortunately not been successful on this occasion. However, your application for this or any further roles may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies Spencer & Trent is acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.