Spencer & Trent Recruitment is working with a well-known residential property company who is seeking a Resident Manager to join the business on a permanent basis.  

What You Will Be Doing: 

• Conducting property viewings and following through to reservation. 
• Communicating confidently with prospective tenants, current residents, visitors, colleagues, couriers, and contractors. 
• Undertaking inspections of occupied and vacant properties to ensure apartments meet required standards. 
• Reporting breaches or maintenance issues as needed. 
• Completing inventory check-in and check-out reports for homes. 
• Managing the move-out process, including deposit release. 
• Managing utility bills for void units and updating utility companies with tenancy changes. 
• Attending and participating in event planning and other resident experiences. 
• Meeting budgeted targets for occupancy. 
• Reporting and recording all activity in compliance with company standards. 
• Assisting team members with ad hoc tasks as needed. 

Experience needed: 

• ARLA or equivalent property qualification where possible (level 3 minimum). 
• Proven experience in property management or a similar customer service role.  
• Microsoft Office applications at Intermediate to advanced level.  
• Good industry related systems knowledge e.g. Yardi or Hubspot.  
• Excellent organisational and communication skills. 
• Knowledge of compliance standards, property inspections, and maintenance processes. 
• Strong time-management skills .
• Ability to work independently and handle multiple tasks simultaneously.

Salary and Benefits: 

• £35,000 – £40,000 DOE 
• 25 Days Holiday + Bank Holidays  
• Discretionary yearly Bonus 
• Monday to Friday 9am to 6pm – 40 hours per week 
• 1 Saturdays a month 9am – 5pm  

For further details on this new and exciting opportunity, please apply today!  

At Spencer & Trent, we value diversity and are committed to promoting equality. We want to assure you that the language used in this advert is not intended to exclude or discriminate against anyone, in line with the Equality Act 2010. We warmly welcome applications from all parts of society and are happy to discuss any adjustments or additional support you might need throughout the application process.  

Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact applicants successful in being shortlisted. If you do not hear within 7 days, you have unfortunately not been successful on this occasion. However, your application for this or any further roles may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes. 

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies Spencer & Trent is acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.