Spencer & Trent Recruitment is working with a PopTech startup that is looking for a switched on IT Support Assistant to join their expanding team based in Liverpool Street on a permanent basis. You will be working from their London office 5 days a week.

Duties include:

• Delivering 1st and 2nd Line technical support for desktops and maintenance
• Setting up and maintaining workstations and laptops
• Collaborating with Head of IT on system reviews and software management
• Managing and supporting cloud-based email (Office 365)
• Overseeing internal phone system and coordinate with telecom suppliers
• Monitoring and maintain server and folder structures, data storage, and backups
• Guiding staff on software usage and resolve day-to-day technical challenges

Experience needed:

• 2+ years of relevant experience in a fast-paced setting or within a tech startup environment
• Strong knowledge of Microsoft 365, Entra (Azure), Windows, and network configuration
• Organised, solutions-focused, and confident troubleshooting under pressure
• Excellent communication and organisation skills
• Ability to work well under pressure, efficiently and organised
• Skilled in diagnosing and fixing technical problems efficiently, both independently and collaboratively

Salary and Benefits:

• £40,000 – £45,000 DOE
• Discretionary Bonus
• 25 Days Holiday + Bank Holidays
• Monday to Friday – 40 hours per week
• Private Healthcare
• Enhanced maternity, paternity and adoption leave
• Contributory pension scheme

For further details on this new and exciting opportunity, please apply today

At Spencer & Trent, we value diversity and are committed to promoting equality. We want to assure you that the language used in this advert is not intended to exclude or discriminate against anyone, in line with the Equality Act 2010. We warmly welcome applications from all parts of society and are happy to discuss any adjustments or additional support you might need throughout the application process.

Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact applicants successful in being shortlisted. If you do not hear within 7 days, you have unfortunately not been successful on this occasion. However, your application for this or any further roles may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies Spencer & Trent is acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.